It’s a trust thing
Our only goal is to help farmers and rural businesses in distress.
Our main KPI is the cases we have been able to close, because the client is no longer in distress, is back on a positive path and can proceed without us.
So our sole goal is to help our clients reach their goals.
We’re not selling anything. We’re funded by State and Federal governments, but we’re an independent, community based not-for-profit with our own independent Board.
We deal with banks and other lenders on an equal footing; we don’t report to them and lender satisfaction with a case resolution is not one of our KPIs.
If it comes to a conflict between a client and a government agency (say, the ATO) we are on the client’s side.
Our work is confidential. To the point that we will consider each partner in a business as a separate, private case (and even assign them different counsellors) if required.
So, we just want to say, you can trust us.
Do someone a favour – tell them about RFCS WA.